Fixed wireless internet in Queenstown-Lakes

Every plan includes Local support, from here No lock-in contract Static IP available

Add a VoIP phone line

Unlimited local & national calling. Add to any plan.

$25 +GST/mo · $28.75 incl. GST

Add to my plan →

Residential plan details and customer terms →

Business · Fibre

Business Fibre500

500 / 100 Mbps

$105 +GST/mo

Priority support for growing businesses.

Router supplied

Business · Popular

Business FibreMax

920 / 450 Mbps

$129 +GST/mo

Busy offices & hospitality.

Router supplied

HyperFibre · Business

Business HyperFibre

from 2000 / 2000 Mbps symmetrical

from $159 +GST/mo

Max bandwidth for businesses that can’t afford downtime.

Bring your own router, or ask us and we’ll supply and preconfigure one

No fibre at your address? We built our own network.

For business addresses fibre doesn’t reach. from 50 Mbps up and down* — symmetrical, so uploads, backups and calls aren’t the bottleneck. We install it, we support it, and we can take care of the cabling and WiFi on site.

from $119 +GST/mo

Check coverage

* Fixed Wireless speeds depend on clear line-of-sight from your address to one of our towers. We confirm what your address can actually achieve at the site visit — before you commit to anything.

How long until you're connected

Fixed Wireless

3–5 business days from the site check. It's our tower and our installer, so the date is ours to keep.

Fibre

Scheduled by Chorus, who send the technician — so we won't promise a date we don't control. Use our coverage checker to see Chorus’s current lead time for your address.

Custom / Enterprise Solution

Multi-site · Managed WiFi · Structured cabling · designed around your requirements.

Let's talk

Get in touch →

Add VoIP phone lines

Unlimited local & national calling. Multiple lines available.

$25 +GST per line/mo

Add to my plan →

It grew out of a local technology business that had been supporting homes and businesses throughout the Queenstown Lakes district for decades. As technology became more important, one challenge kept appearing: reliable internet access wasn't keeping pace with the region's needs.

So we built a network.

What started as a way to solve local connectivity challenges evolved into Lightspeed — a locally owned technology and connectivity provider serving homes, businesses, events, and productions throughout the Queenstown Lakes district.

Today, we own and operate network infrastructure throughout the region, delivering internet services to homes, businesses, rural properties, apartments, accommodation providers, events, and production companies. Because we're local, we understand the unique challenges that come with providing connectivity in one of New Zealand's most geographically diverse regions.

We're local, independent, and invested in this region. Over the years, we've built an extensive wireless network across the Queenstown Lakes district while delivering fibre services to homes and businesses throughout the area. Whatever technology sits behind your connection, you'll always have a local team standing behind the service.

More Than Internet

While broadband is at the heart of what we do, Lightspeed has always been about helping people connect. Our team designs and installs fibre and wireless connections, builds WiFi networks, provides structured cabling, supports business infrastructure, and delivers specialist connectivity solutions for events, broadcasting, and film production.

Whether it's a family home, a growing business, a remote rural property, or a major international production, our approach remains the same: deliver reliable connectivity backed by knowledgeable local support.

Why Customers Choose Lightspeed

Local Expertise

Our team lives and works in the communities we serve. We understand the region, the terrain, and the challenges that come with keeping people connected.

End-to-End Ownership

From network infrastructure through to in-home and business WiFi, we take responsibility for the entire connection experience.

Real Support

When you contact us, you're speaking with local people who know the network and have the ability to help.

Built for Queenstown Lakes

From remote rural locations and alpine environments to high-density accommodation and international events, our network has been built to meet the demands of this region.

Looking Forward

Technology never stands still, and neither do we. We're continually investing in our network, infrastructure, and people to ensure our customers have access to reliable, high-performance connectivity today and well into the future.

Because great internet isn't just about speed — it's about having a local team you can rely on when it matters.

Check your coverage → Talk to us →

In this policy: “we” or “Lightspeed” means Lightspeed Technology Group Limited or any related Lightspeed Group company providing you with our services; “you” means you, the person using our services, visiting our website or otherwise providing Lightspeed with information including personal information; “services” means all goods or services we provide to you either directly or via your broadband provider and anything else we do for you, including providing you with access to our website.

What information does Lightspeed collect?

We collect information relating to you that you have provided to us when you:

use our website, micro-sites, and any third party website or applications including when you use our broadband checker or any other tools available on these sites;
contact us, including via social media, email or telephone; or
enter a competition or promotion we are running.
ask us to install, configure or support your internet connection, router, Wi-Fi or cabling.

Where possible, we will collect information directly from you. We may also obtain information relating to you from another source like broadband providers or our service companies. For example, our service companies may collect information on our behalf when installing connections or fixing faults.

The information we collect may include:

your name, address (postal and email), location and telephone number(s);
the date and time you use our website and the URLs of the pages you visit;
any address data you search for on our broadband checker or any other data you provide when using one of the tools available on our website;
any photos or other content posted by you on any platform for the purposes of any competition;
the IP address of your device, the domain name from which you are accessing the Internet; and (where we provide or support your networking equipment) technical information about the device and other connected devices, and their settings and performance;
the operating system and browser your device uses, and any search engine you are using.

We may also monitor and record your correspondence with us whether via social media, email or telephone. We also use CCTV cameras to record footage at some of our sites.

How does Lightspeed use your information?

We use information relating to you which we have collected to:

provide you with services;
enable your broadband provider to provide you with services;
provide you, or enable third parties to provide you, with information about our services (including promotional material and news) and developments in the industry which we think are relevant to you;
improve or update our website and our information and services;
enable us to run any competition or promotion;
communicate with you by post, telephone, text message, email or any other electronic means of communication; and
personalise our website to your preferences.

We may publish aggregated information about usage patterns in relation to our website or tools available on our website or data provided when those tools are used. We will not disclose information about you, or about individual devices except as set out in the section titled “When will Lightspeed disclose this information to third parties?”.

When will Lightspeed disclose this information to third parties?

There may be times when we need to disclose your personal information to third parties. We will only use or disclose your personal information to third parties:

for the purposes set out in this privacy policy;
in accordance with the Privacy Act 2020;
if you have authorised us to do so;
if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers, or others; or
if we are required or permitted by law to disclose such information.

We will not sell, rent, or lease your personal information to third parties.

You authorise us, for the purpose of helping us provide services to you, to disclose your information to:

any person or organisation as authorised by the Privacy Act 2020;
our suppliers, consultants, service companies and other contractors who provide us with products or services which support the services we provide; and
anyone who hosts or maintains data centres, service platforms, cloud based solutions and other infrastructure and systems on behalf of us, where your information is processed, hosted or stored.

How do we protect your information?

We take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment protected from unauthorised access, modification or disclosure.

Are you able to access and correct your information?

You can access or request correction or amendment of your personal information by contacting us at: 03 441 2314. When making a request, please provide your name, address and details of what information you would like a copy of or which you would like to have corrected or amended, as this helps us process your request more efficiently.

We will not be able to provide your personal information if we do not know or don’t have reasonable grounds to believe it is personal information about you.

In some cases, there may be a charge associated with providing copies of your personal information to you but we’ll let you know if that is the case before we send you the requested information.

If it is reasonable in the circumstances for us to make the correction or amendment requested, we will do so. If this is not the case, we’ll take reasonable steps to mark that information as having been subject to an amendment or correction request.

Security

We make every effort to maintain the security of our website. Security risks may still occur as a result of factors outside of our control. Although we’ll use our best efforts to keep your information secure at all times, any personal information you transmit to us over the internet (whether by email or otherwise) will be at your own risk.

If we are concerned about security issues, we may gather more extensive information from you or others accessing our website. Lightspeed and authorised third parties can monitor, review and audit access to our website and systems. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.

Use of cookies

The website uses Cloudflare for hosting, security checks and website analytics. Our address checker uses Google Maps and Places, Chorus availability information and OpenStreetMap services. These providers receive information needed to operate those features, including your IP address and, when you use the address checker, the address you enter. Third-party features may use cookies or similar technologies under their own privacy policies.

Enquiries are processed through our email and service-management providers so our team can respond. You can control cookies through your browser settings; restricting them may affect some features.

Third party websites

Our website may contain hyperlinks to websites operated by third parties. We are not responsible for the content of these websites, or the manner in which those websites collect, store, use, and distribute any personal information you provide. When you visit a third party website from hyperlinks displayed on our website, you should review the privacy statements of those websites.

What happens when we no longer need your information?

We take all reasonable steps to ensure your personal information is appropriately deleted or destroyed once it is no longer needed for the purpose for which it was collected.

Can we change this policy?

We may change this privacy policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. We will tell you about any changes by posting an updated policy on our website. Any change we make applies from the date we post it on the website.

This policy is governed by the Privacy Act 2020 (New Zealand). Lightspeed Technology Group Limited — Queenstown Lakes region.

Internet beyond the fibre line.

Built for more than downloads.

Checked at your place.

From the tower to the rooms you use.

Connecting a business?

Update

Internet beyond the fibre line.

Built for more than downloads.

Checked at your place.

From the tower to the rooms you use.

Connecting a business?

Simple pricing, no surprises.

Add a VoIP phone line

Custom / Enterprise Solution

Add VoIP phone lines

What's at your address?

More than just internet.

Fibre for flats & secondary units

WiFi design & build

Structured cabling

Film & outside broadcasting

Hey, we're Lightspeed.

Office hours: 9am–5pm, Mon–Fri

Call us

Email us

Something not working?

Ways to pay

Send us your details.

Send us a message.

Local by Design